Conflict Management Certificate
The Graduate Certificate in Conflict Management assists working professionals and students to understand and respond to interpersonal and group conflict. The certificate program focuses on understanding the causes and productive responses to interpersonal conflict, including third-party facilitation and mediation, as well as upon the understanding of conflict in larger groups and the skills of facilitating high conflict meetings.
- Admission
- Generalist Option
- Competency Option
- Course Offerings
- Conflict Managment Brochure
- Current & Projected Schedule Downloads
- Check out the Graduate College eBrochure
Graduate Certificate in Conflict Management
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| Course Number | Title | Credit |
| DISPUT 500* | Basic Mediation | 3 |
| DISPUT 501 | Human Factors in Conflict Management | 1 |
| DISPUT 502 | Negotiation Theory and Practice | 1 |
| DISPUT 503 | Conflict Intervention Methods | 1 |
| DISPUT 504 | Facilitating Groups in Conflict | 1 |
| DISPUT 505 | Culture and Conflict | 1 |
| Electives
DISPUT 597, 594, or other approved electives | 4 | |
| TOTAL | 12 | |
*Candidates who have already completed DISPUT 400 or other equivalent undergraduate basic mediation courses will waive DISPUT 500 and then take three additional graduate credits of approved elective coursework. | ||
Graduate Certificate in Conflict Management
|
||
| Course Number | Title | Credit |
| DISPUT 500* | Basic Mediation | 3 |
| DISPUT 501 | Human Factors in Conflict Management | 1 |
| DISPUT 502 | Negotiation Theory and Practice | 1 |
| DISPUT 504 | Facilitating Groups in Conflict | 1 |
| DISPUT 505 | Culture and Conflict | 1 |
| DISPUT 590 | Internship | 2 |
| DISPUT 546 | Competency Exam | 1 |
| Electives
DISPUT 597, 594, or other approved electives | 4 | |
| TOTAL | 12 | |
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*Candidates who have already completed DISPUT 400 or other equivalent undergraduate basic mediation courses will waive DISPUT 500 and then take three additional graduate credits of approved elective coursework. **Current Idaho Mediation Association Certified Practicing Mediators may waive the internship and competency exam and substitute three additional graduate credits of approved elective coursework. | ||
Admission Requirements
- Admission to the Graduate College
- Send Graduate Admission Application and applicable fee to the Graduate Admissions Office.
- Request official transcripts from each institution previously attended be sent directly to the Graduate Admissions Office.
- Contact the Director of the Boise State University Office of Conflict Management Services for an advising and admissions interview. All applicants will be notified of the admission decision by regular mail.
Suzanne McCorkle, Ph.D.
Director, Office of Conflict Management Services
Boise State University
Boise, Idaho 83725-1935
208 426-3928
Note: Admission to and successful completion of the Conflict Management certificate program does not guarantee admission to any other graduate program.
Course Offerings
DISPUT 500 BASIC MEDIATION SKILLS (3-0-3)(F/S)
Students learn the theoretical fundamentals of negotiation and mediation, types of mediation, mediation models, mediation case work skills, building the mediation plan, interpersonal skills for mediation, and various resolution techniques. Students will mediate several actual or simulated practice cases. Cannot be taken if credit has already been received in DISPUT 400.
DISPUT 501 HUMAN FACTORS IN CONFLICT MANAGEMENT (1-0-1)(F)
This course presents communication theories to assist managers understanding, analyzing, and managing conflict. The course focuses on the causes of conflict and includes the in?uence of gender and culture. The course is pragmatic as well as theoretical.
DISPUT 502 NEGOTIATON THEORY AND PRACTICE (1-0-1) (F)
The successful manager in professional settings is involved in a variety of negotiation activities. The tactics, strategies, and operations of effective and ineffective bargaining/negotiation behaviors will be presented. The course develops negotiator skills and knowledge leading to collaborative based action and solutions.
DISPUT 503 CONFLICT INTERVENTION METHODS (1-0-1)(F)
This course overviews the various contexts of third party intervention into conflict: facilitation, public involvement processes, mediation, and arbitration, and develops skills at first level supervisor/manager intervention into employee conflicts.
DISPUT 504 FACILITATING GROUPS IN CONFLICT (1-0-1)(S)
Public input processes on controversial issues may generate conflict. The causes and skills for facilitating public input processes will be discussed, as well as techniques for facilitating conflict within small and large group meetings.
DISPUT 546 MEDIATION COMPETENCY BOARD (0-0-1) (F/S)
Competency-based testing is required by several mediation professional organizations. Students conduct case work and mediate a case from within their emphasis area before a panel of expert mediators. Students discuss issues of mediation within their specialty area. (Pass/Fail) PREREQ: PERM/PROGRAM DIRECTOR.
DISPUT 590 INTERNSHIP
DISPUT 597 SPECIAL TOPICS
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